Privacy Policy for AskAClinicalSupervisor 24/7 and Supervision Consultancy

 

Effective Date: 25th October 2024

 

1. Introduction AskAClinicalSupervisor 24/7 and Supervision Consultancy. (Hereinafter referred to as "the supervision services") are dedicated to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application and/or supervision consultancy website that provides 24/7 information for counsellors in the UK from a clinical supervision perspective.

 

2. Information We Collect We collect various types of information, including:

 Personal Information:  This includes your name, email address, and any other information you provide when you register or interact with the supervision services or associated website.

 Usage Data: Information about how you use the supervision services or associated website, such as your interactions with features, pages visited, and time spent on the supervision services or associated website.  Device Information: Details about your device, including IP address, device type, operating system, and unique device identifiers.

 

3. How We Use Your Information We use the information we collect in the following ways:

 To Provide Our Services: We use your information to deliver the services and features of the supervision services and associated website, including personalised advice and resources for counsellors and therapists.

 To Improve Our App: We analyse usage data to understand how our supervision services and associated website is being used, identify areas for improvement, and enhance user experience.

 To Communicate with You: We may use your contact information to send you updates, newsletters, and other information related to the supervision services and associated website. You can opt-out of these communications at any time.

 To Conduct Research: We may use aggregated and anonymised data for research purposes to better understand the needs of counsellors and improve our offerings.

 To Ensure Security: We may use your information to monitor for any potential security threats or fraudulent activities and to enforce our terms of service.

 Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

 Service Providers: We may share your information with trusted third-party service providers who assist us in operating the supervision services and associated website and providing our services. These parties are obligated to keep your information confidential.

 Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.

 

4. Data Security: We take the security of your information seriously and implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

 

5. Your Rights: You have certain rights regarding your personal information, including:

 The right to access your personal information.

 The right to request correction of inaccurate or incomplete data.

 The right to request deletion of your personal information.

 The right to object to or restrict processing of your data. To exercise any of these rights, please contact us using the contact information provided below.

 

6. Changes to This Privacy Policy: We may update our privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates. Contact Us: If you have any questions or concerns about this privacy policy or our data practices, please contact us at: sue@supervisionconsultancy.co.uk Fairfield Enterprise Centre Louth, Lincolnshire LN11 0LS By using the supervision services, you consent to the terms of this privacy policy. Thank you for trusting AskAClinicalSupervisor 24/7 and Supervision Consultancy Services with your information.